Deliveroo reports 36% rise in gross value of orders in Q4

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Food delivery boomed during the COVID-19 pandemic when pubs and restaurants were closed, and the popularity of the platforms has not faded since hospitality reopened.

Deliveroo said its monthly customer base had continued to grow despite the easing of lockdown restrictions, with 8 million active monthly customers in the quarter, up 37% year-on-year and up 123% on pre-pandemic levels.

The number of orders grew 10% compared to the previous quarter, it said, and the average value stabilised, up by 1% in constant currency on Q3 to 21.40 pounds.

Deliveroo, which listed in London in March 2021, said its guidance for gross profit margin as a percentage of GTV was maintained at 7.5-7.75%.