U.S. futures regulator fines Interactive Brokers $1.75 million

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The problem was discovered on April 20 last year when negative oil futures prices were not displayed to customers, who were also unable to place limit orders to buy or sell, the Commodity Futures Trading Commission (CFTC) said.

The regulator also said it had reduced the penalty due to “substantial cooperation and systems remediation” by Interactive Brokers.

“This enforcement action demonstrates that the CFTC will hold registrants responsible for their handling of customer accounts,” Acting Director of Enforcement Vincent McGonagle said in a statement.

On April 20, U.S. crude futures turned negative for the first time in history, crushed by a collapse in oil demand as the COVID-19 pandemic derailed the global economy.